Case Study: Travers Smith LLP strengthens anonymous employee communication with WorkInConfidence

Travers Smith LLP pride themselves on being a great place to work with a supportive culture

Travers Smith LLP, a London-based corporate law firm, wanted to strengthen its culture and reduce future risk by giving partners and employees an additional anonymous way to raise issues, concerns, or complaints. To support this aim, the firm chose WorkInConfidence and its confidential communications platform alongside its existing internal channels.

WorkInConfidence was rolled out to all partners and employees through internal emails, the intranet, posters, and onboarding for new starters, with ongoing reminders to keep awareness high. Travers Smith said the platform has been reassuring and is being used in a positive way, especially during the pandemic for wellbeing-related matters, while the firm also valued the guidance and customer support from WorkInConfidence.

Travers Smith LLP

Erin Green

HR Systems & MI Specialist for Human Resources