Case Study: Sue Ryder improves staff engagement with WorkInConfidence Understand & Learn

Sue Ryder - Customer Case Study

Sue Ryder, a leading national charity with over 3,000 staff across the UK, was seeking a bespoke employee engagement solution. Their challenge was to improve communication with a distributed workforce through a tailored survey that reflected the charity's unique vision and values, aiming to achieve high completion rates and actionable results. Sue Ryder chose to partner with WorkInConfidence to implement their Understand & Learn engagement survey.

WorkInConfidence worked with Sue Ryder to create a customized survey, which was distributed both online and on paper to ensure maximum accessibility. The solution delivered the charity's highest-ever participation rate, providing clear, actionable insights into staff sentiment. The results from the WorkInConfidence survey enabled Sue Ryder's management to pinpoint key areas for improvement and create an organizational action plan to enhance the working environment for their teams.

Sue Ryder

Liz Meineck

People and Performance Manager