Case Study: AirAsia achieves global HR scalability and mobile workforce agility with Workday Human Capital Management

AirAsia - Customer Case Study

AirAsia, Asia’s leading low-cost carrier, rapidly expanded from a regional airline into a multinational travel business with a largely mobile workforce—more than half of its 20,000+ “All Stars” work on the move. Its legacy on‑premise HR systems were disconnected, paper-based, and unable to scale across countries and languages, making it difficult to access HR data and support global growth.

AirAsia implemented Workday Human Capital Management across 23 nations, delivering a single, scalable cloud platform on time and on budget. The solution brought standardized employee data, mobile access, automated updates, and greater organizational visibility, boosting employee engagement, productivity, and management decision-making—and positioning AirAsia to pursue its broader AirAsia 3.0 travel‑tech vision.

AirAsia

Ananda Ramachandran

Head of People Technology