Case Study: IBM achieves global OKR alignment and accelerated impact with WorkBoard

IBM - Customer Case Study

IBM’s Data and AI business unit, a $6 billion organization of about 8,000 people spread across 16 countries, needed a way to keep leadership and distributed teams aligned and focused while working across time zones and remote locations. The challenge was reducing wasted effort and ambiguity so teams could consistently prioritize the right work and adapt quickly as objectives changed.

They adopted an OKR practice supported by the WorkBoard platform to democratize priorities and real‑time progress data, localize objectives for teams, and create routine alignment conversations. The result: clearer ownership and accountability, faster course correction and progress across the organization, and measurable acceleration of results and global clarity quarter over quarter.

IBM

Ruth Davis

Director