Case Study: 8x8 achieves faster alignment and measurable growth with WorkBoardAI

8x8 returns to growth after nine quarters with WorkBoard

8x8, a business communications platform with 2,100 employees, faced challenges with organizational alignment and execution. Before implementing WorkBoardAI, its strategy was disconnected from daily operations, leading to too many priorities, diluted focus, and inefficient meetings that wasted time on readouts rather than decision-making.

By deploying WorkBoardAI as an organization-wide strategy execution platform, 8x8 connected its strategy directly to operations. The solution provided clarity on priorities, enabled real-time alignment, and drastically reduced meeting preparation time. As a result, 8x8 experienced its first growth quarter after nine quarters of declining revenue, a transformation the Chief Transformation Officer credited to the focus and execution habits driven by WorkBoard.

8x8