Case Study: Swoon achieves reduced agency use and faster hiring with Workable

Swoon reduces agency use with Workable

Swoon is a fast-growing digital furniture brand on a mission to make design-led pieces affordable. With 100+ employees and a two-person HR team, it needed to hire best-fit candidates who would stay and thrive, but high application volumes, no applicant-tracking system and limited transparency (relying on forwarded emails) meant slow responses and heavy workload for hiring managers.

Swoon adopted Workable’s intuitive ATS — a centralized dashboard, one‑click job posting, reporting, GDPR tools, and tailored support and webinars — so hiring managers could move faster with little training. The change improved candidate experience and in‑house recruitment capability, cut reliance on agencies and cost-per-hire, and delivered measurable results: 50% of hires through Workable, an average time-to-hire of 18 days, and stronger hiring transparency and training.

Swoon

Ruth Massey

HR Manager