Case Study: Pharmacy2U eliminates 238 manual onboarding touch points with Workable

Pharmacy2U eliminates 238 manual onboarding touch points with Workable

Pharmacy2U, the UK's largest online pharmacy, faced a complex and highly manual onboarding process that created 238 manual back-office touch points. This administrative burden consumed 45% of the recruiting team's time and created a fragmented, poor experience for new hires. To address this, they partnered with Workable to automate and transform their hiring and onboarding procedures.

By implementing Workable's automated onboarding flows and its integration with Zynq for background checks, Pharmacy2U eliminated all 238 manual touch points. The solution recaptured nearly half of the recruiting team's time for strategic work, reduced interview scheduling from up to 7 days to just 18 hours, and provided a unified candidate experience. These efficiencies allowed the company to triple its headcount since 2023 without adding recruiting staff, with the administrative savings fully offsetting the cost of the Workable platform.

Pharmacy2U