Case Study: SVC Group achieves faster, more reliable compliance knowledge delivery with WoodWing Software

How WoodWing Scienta helps SVC Group to safely provide clients with knowledge and information relevant to them

SVC Group, a provider of regulatory knowledge for financial services firms, needed a better way to turn constantly changing laws and directives into practical, up-to-date guidance for insurers, banks, consultants, and intermediaries. Its earlier website-based content approach was cumbersome, required customers to adapt documents themselves, and created uncertainty about whether information was current and correctly applied. WoodWing Software’s WoodWing Scienta was selected to power the SVC Knowledge Portal.

WoodWing Software implemented WoodWing Scienta as a central portal for distributing, updating, and version-controlling content, with tools for targeted publishing, document customization, and internal task management. The result was easier access to correct, up-to-date information for more than 4,000 users, less knowledge loss, and greater peace of mind for customers; SVC Group also estimates the portal can pay for itself within a year if users save just 15 minutes per month.

SVC Group

Richard Meinders

Consultant/Partner