Case Study: BNP Paribas achieves compliant digital customer file management with WoodWing Software

BNP Paribas achieves significant cost savings with the digital archive system Xtendis

BNP Paribas needed a secure, compliant way to store and retrieve customer documents more efficiently, replacing time-consuming paper suspension files at its Amsterdam headquarters. With WoodWing Software’s Xtendis digital archive system, the bank also had to handle a large daily influx of documents while maintaining strict separation between departments and protecting highly confidential information.

WoodWing Software implemented Xtendis to convert existing paper files into a structured digital archive, automatically import documents through bulk upload, and add new scans or emails directly into the system. The result was faster archiving and retrieval, immediate access to documents via search and full-text retrieval, stronger security controls for “Chinese Walls,” and permanent, authentic storage that helps BNP Paribas comply with laws and regulations.

BNP Paribas

BNP Paribas