Case Study: Gourmet achieves stronger process management with WoodWing Software

As a fast-growing company, Gourmet wanted to move away from gut feeling and towards data. This requires ensuring accuracy at the source: data input. For that, you need unambiguous and consistent processes.

Gourmet, a family-run onion specialist in North Holland, needed a better way to document and manage its quality, certification, and operational processes as the company grew and an ERP rollout exposed gaps in how information was stored and kept up to date. With many packaging lines, multiple product varieties, and strict customer and inspection requirements, Gourmet turned to WoodWing Software’s WoodWing Scienta to bring structure and version control to its process management.

WoodWing Software implemented WoodWing Scienta in a simple, phased rollout, with departmental consultations and local administrators to keep the system practical and easy to adopt. The result was a user-friendly central “safety net” for recording processes, improving consistency and accessibility across the organization, reducing reliance on scattered files or memory, and helping Gourmet steer more accurately by data.

Gourmet

Matthieu Boots

Financial Manager