Case Study: Conrad Shanghai reduces food waste by over 45% with Winnow AI

Conrad Shanghai Embraces AI to Reduce Food Waste by over 45%

Conrad Shanghai, a luxury hotel focused on exceptional dining and sustainability, was looking for a better way to manage food waste and improve kitchen efficiency. The hotel partnered with Winnow and its AI-powered food waste management system to gain clearer insight into what was being thrown away and why, helping the team reduce over-ordering and improve menu planning.

Using Winnow’s smart scales, cameras, and reporting tools, Conrad Shanghai cut food waste by more than 45% in five months. The impact included 8.8 tons of CO₂e saved annually, an $11,000 annualized reduction in waste value, and 5,000 meals saved each year, while also supporting better operations and a greener guest experience.

Conrad Shanghai

Tomson Shen

Executive Sous Chef