Case Study: Macpek (Quebec heavy-duty truck parts & wheels distributor) achieves 30% productivity gain and company-wide self-service reporting with White Cup BI

How Self-Service Reporting Empowers Users and Focuses Valuable IT Resources

Macpek, a Quebec-based distributor of heavy-duty truck parts and light-duty wheels with 15 locations and 320+ employees, faced fragmented reporting that depended on IT-created Oracle Hyperion/Excel reports. Their goals were to create a single source of truth, make data accessible across teams while preserving access levels, and free up IT for more strategic work. To address this, Macpek selected White Cup and its White Cup BI solution.

White Cup implemented White Cup BI with pre-built reports, dashboards and ERP (Infor CSD) integration, plus hands-on walkthroughs to drive adoption; over 100 users were onboarded and the IT team’s productivity rose by 30%. Automated, near real-time reporting empowered sales and purchasing to act proactively rather than waiting biweekly reports, freed IT to build two new e-commerce sites, and set Macpek up to move to the White Cup BI cloud for further gains.

Macpek

Steven Wark

IT Director