Case Study: E.B. Horsman & Son achieves improved vendor relationship management with White Cup BI

E.B. Horsman Improves Vendor Relationship Management With White Cup BI

E.B. Horsman & Son, an electrical distributor with 21 locations in Western Canada and 350+ employees, was struggling with limited, manually intensive business intelligence and siloed knowledge that hindered vendor relationship management. Although they ran Epicor P21 as their ERP, the company lacked real-time insights into product trends and supplier performance, which made inventory decisions and supplier collaboration inefficient.

White Cup implemented White Cup BI, integrating with the existing systems to deliver real-time dashboards, pre-built reporting templates, and vendor and customer scorecards. The solution enabled on-demand daily, weekly and monthly reporting, improved forecasting and inventory decisions, strengthened supplier collaboration (with some vendors even emulating their BI practices), and significantly improved KPI reporting and time-to-insight for buyers, sales directors, and finance teams.

E.B. Horsman & Son

Todd Taverner

Vice President, Purchasing & Inventory