Case Study: Woody's Yogurt Place achieves 10-minute weekly scheduling and better employee accountability with When I Work

Woody's Yogurt Place - Customer Case Study

Woody's Yogurt Place is a family-owned frozen yogurt shop in Mill Valley, California, serving the community since 1998. With a seasonal staff that fluctuates between about 5 and 15 employees, manager Brian Woodson struggled with a paper calendar system: employees had to come into the shop to copy shifts, time-off and availability were handwritten, and managers spent significant time finding shift replacements.

Brian implemented When I Work to improve team communication and accountability. The mobile app gives employees instant schedule access, text reminders, and simple shift trades, plus Live Chat support; staff adopted it within a week, and Brian now completes weekly scheduling in about 10 minutes, with employees reporting higher convenience and reliability.

Woody's Yogurt Place

Michael Woodson

Owner