Case Study: Metro Dental Care achieves easy, time-saving multi-location scheduling with When I Work

When I Work simplifies scheduling and keeps staff connected

Metro Dentalcare is a 750‑employee dental practice operating across 40 locations. Manager Talitha Rieken struggled with fragmented scheduling—data split across two Outlook calendars—forcing her to handle scheduling, time tracking, availability, accountability and training while a lengthy, inefficient hiring and interviewing process limited her ability to grow the team.

After adopting When I Work Scheduling, Metro Dentalcare consolidated multi‑location schedules, eliminated manual entry, and gained a solution that fits flex‑time workers. Employees embraced the platform, online chat support reduced routine questions to others, and Talitha reclaimed time to focus on team development and strategic goals.

Metro DentalCare

Talitha Rieken

Manager