Case Study: Vision Source Specialists achieves major time savings and schedules four locations in minutes with When I Work

Vision Source Specialists - Customer Case Study

Vision Source Specialists is a regional eye care and vision-supply provider in the Black Hills with 15 employees across four locations. General Manager Paula Morrow had been building schedules in Excel—about 1–2 hours per week for a single store—and needed a more efficient way to manage staffing as the business expanded.

They adopted When I Work, using Schedule Templates for bi-weekly rotations, one-click publishing with email/push/SMS notifications, and a mobile app that lets employees view schedules and submit swap/drop requests in real time. The result: scheduling that used to consume hours is now completed in minutes, internal processes are simplified, and Paula can spend saved time focusing on growing the business.

Vision Source Specialists

Paula Morrow

General Manager