Case Study: The Left Paw achieves huge scheduling time savings (from 1 hour to 2 minutes) with When I Work

The Left Paw - Customer Case Study

The Left Paw is a single-location pet care and retail shop founded by Sarah Greenstein that employs nine people and offers adoptions, grooming, and pet goods. Scheduling was a major pain point—Sarah needed a tool to cut the hours she spent creating schedules, reduce frustration, and give staff flexibility to enter availability and trade shifts.

Sarah chose When I Work for its intuitive interface and immediately reduced scheduling time from an hour to under two minutes week-to-week (and as little as five minutes during holiday weeks). By using Shift Templates, recurring shifts, and mobile Swap/Drop with Manager Approval to prevent overtime, she reclaimed significant time to focus on growing the business.

The Left Paw

Sarah Greenstein

Owner