Case Study: Sault College of Applied Arts & Technology achieves 95% task completion and saves 4 hours/week with When I Work

Switching to Tasks Saved 4 Hours a Week

Sault College’s Student Life Center, a bar and restaurant staffed by 50 student workers, struggled with an inefficient task system. Operations Manager Lua Turcotte was printing multiple Excel checklists each day—a process that took up to five hours a week—and tasks were often missed because paper lists were forgotten.

Switching to When I Work’s Tasks (with Scheduling) let staff complete tasks on their phones, and they set an 80% completion KPI that rose to a 95% rate by the end of training. Lua now spends under an hour a week on task management—saving about four hours weekly—and has a digital task list she can access anytime.

Sault College of Applied Arts & Technology

Lua Turcotte

Operations Manager