Case Study: Studio 33 achieves streamlined team communication and efficient shift management with When I Work

Studio 33 - Customer Case Study

Studio 33, a 54‑employee live‑event and installation company with three locations (also operated alongside the seasonal Folsom Historic District Ice Rink), needed a way to manage scheduling and team communication across sites while its president, Brian Jackson, was frequently on the move. The rink in particular faces 30–40% annual turnover and frequent last‑minute absences, so Brian needed fast ways to handle late clock‑ins, no‑shows, shift fills and event notices.

When I Work’s mobile scheduling and communication tools—push notifications, SMS, and in‑app messaging—plus Live Chat and email support, gave teams real‑time awareness and an easy way to fill shifts and share event details. New hires receive a quick orientation on the app, support handles employee questions, and overall operations were streamlined so Brian could spend less time firefighting and more time on other business priorities and personal pursuits like NASCAR racing.

Studio 33

Brian Jackson

President/Chief Operating Officer