Case Study: Kaiser Permanente saves 10 hours a week with When I Work

Scheduling software saves medical center 10 hours a week

Kaiser Permanente, specifically its Woodland Hills Medical Center, faced significant challenges in employee scheduling. Using a custom spreadsheet was a time-consuming process that took over 40 hours per week across eight managers and led to problems like shift duplication and poor visibility for staff. To solve this, they turned to the scheduling software from When I Work.

By implementing When I Work's intuitive platform, the medical center streamlined its scheduling process. The solution was particularly effective for communicating with mobile employees. This resulted in a time savings of over 10 hours per week for the management team, which allowed them to focus more on patient care. When I Work also delivered additional benefits including labor cost savings, improved team communication, and increased employee satisfaction.

Kaiser Permanente

Michael Bruse

Managerial Senior Consultant