Case Study: Ace Hardware saves time and reduces timesheet errors with When I Work

A When I Work Case Study

Preview of the Ace Hardware Case Study

Saved time & timesheet errors by auto-deducting unpaid breaks

Turney's Ace Hardware, a family-owned hardware store, faced challenges with its manual scheduling and time tracking processes, which were inefficient and prone to errors. They implemented the When I Work platform, specifically its Scheduling and Attendance products, to automate these tasks and streamline payroll preparation.

The When I Work solution automated the deduction of unpaid breaks with its Auto-Deduct feature, which had previously been done manually. This implementation saved the office manager three hours per week on timesheet preparation, reducing the total time spent from four hours to less than one. When I Work's tools also resulted in a 75% reduction in time spent on scheduling and a significant decrease in timesheet errors for the business.


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Ace Hardware

Doug Levin

General Manager


When I Work

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