Case Study: Museum Hack achieves $1M in sales and improved on-time staffing with When I Work

Museum Hack - Customer Case Study

Museum Hack, founded to make museum tours fun and engaging, has grown to 37 employees across seven locations offering public and private team‑building tours. Managing a dispersed, multi–time‑zone hourly staff with Google Calendar left the company without shift accountability, easy drag‑and‑drop scheduling or reliable reminders, creating inefficiencies as the team expanded.

Switching to When I Work centralized scheduling with a mobile app, Shift Blocks and automated shift reminders, giving managers instant visibility into who’s working and letting employees sign up and get reminders. The change improved punctuality and saved significant scheduling time, freeing leadership to focus on growth — a shift that helped contribute to reaching $1 million in sales.

Museum Hack

Michael Alexis