Case Study: Mathnasium of Richmond, VA achieves reduced absenteeism and simplified multi-location scheduling with When I Work

Mathnasium - Customer Case Study

Mathnasium of Richmond, VA is a math learning center with 53 employees across seven locations that has provided K–12 tutoring since 2009. As the business grew, co-owner James Temple found their Google Spreadsheet scheduling system couldn’t handle multiple locations, lacked a time-off history, and didn’t provide real-time schedule updates needed by a millennial workforce.

They adopted When I Work for location-specific scheduling, color-coded shifts that cut onboarding to about five minutes, and mobile apps with email/SMS/push notifications and shift reminders. The platform’s reporting, employee-entered availability, and mandatory explanations for dropped shifts improved accountability and reduced absenteeism, simplified communication, saved administrative time, and enabled expansion into new markets such as Mathnasium of McLean.

Mathnasium

James Temple

Co-Owner