Case Study: The Donut Trap achieves easier scheduling and business growth with When I Work

How The Donut Trap Grew Their Business With When I Work

The Donut Trap, a food and beverage business, struggled with frantic scheduling in its early days, relying on text messages to coordinate shifts, which led to missed commitments, uncertain coverage, and management spending too much time scrambling. The company turned to When I Work for scheduling and workforce coordination to bring more structure to its growing operation.

With When I Work, The Donut Trap could plan weeks ahead, let employees see their schedules clearly, and manage shift swaps and time-off requests in one place. The result was faster coverage for last-minute catering and pop-up opportunities, with shifts often filled within hours, helping the business focus on growth and freeing managers from daily scheduling chaos.

The Donut Trap

Bradley Taylor

Owner