Case Study: North Hartford Swim Club reduces scheduling time and overtime hours with When Work

How North Hartford Swim Club reduced their scheduling time and overtime hours

The North Hartford Swim Club needed to ensure proper shift coverage to maintain safety at its pool but was spending excessive time on scheduling and managing overtime hours. They turned to the vendor When I Work, utilizing its scheduling and tasks products to address these operational challenges.

By implementing When I Work's scheduling tools, including shift templates and certification tags, the club dramatically reduced the time required to create schedules. The vendor's task management feature also improved staff accountability. As a result, the Swim Club saved over 20 hours on scheduling per week, reduced overtime by more than 110 hours, and allowed management to focus on business improvements with newfound confidence.

North Hartford Swim Club

Amanda Koss

Pool Manager