Case Study: Elephants Delicatessen achieves rapid onboarding of 270 employees in 2 weeks with When I Work

How Elephants Deli switched to When I Work in 2 weeks

Elephants Delicatessen, a fast‑growing hospitality and food‑service company that expanded from a single deli into five deli locations, two restaurants, a central production kitchen, seven retail outlets and an online store, needed a better scheduling solution. With 270 employees, 18 scheduling managers and a 22‑year‑old system, they faced operational strain—and only had two weeks before their old contract expired.

Operations Trainer Roz Catania implemented When I Work Scheduling and onboarded all 270 employees within the two‑week deadline. The team now uses a single platform to communicate, find shift coverage and share availability, replacing the outdated system and streamlining scheduling across the organization.

Elephants Delicatessen

Roz Catania

Operations Trainer