Case Study: Culver's achieves 4 hours/week management time savings and streamlined scheduling with When I Work

Culver's - Customer Case Study

Culver’s, a quick-service restaurant franchise with 15 employees at a single location, operates nearly 12 hours daily and struggled with a time-consuming scheduling process. Although schedules were created in the POS system, all changes—time-off requests and shift swaps—were handled manually, increasing management workload and creating confusion for staff.

After implementing When I Work, schedules are faster to build and accessible via web and a smartphone app, with notifications for last-minute openings and changes. The solution streamlined communications, boosted employee engagement with the schedule, and saved management about four hours per week so they can spend more time on customers.

Culver's

Jerome Schumacher

Franchise Owner & Restaurant Manager