Case Study: Clearcreek Township Police achieves streamlined scheduling and eliminates paperwork with When I Work

Clearcreek Township Police - Customer Case Study

Clearcreek Township Police, a small department of 18 staff including patrol sergeants, officers, part-time officers, and administrative personnel, relied on spreadsheets and paper forms for scheduling. Creating and revising the schedule, processing time-off requests, and handling shift swaps were manual, time-consuming tasks that required officers to contact the administrative sergeant for schedule questions.

They implemented When I Work for its scheduling tools and integrated officer communication, which proved easy to learn and use. The online approval workflow eliminated paper forms and written permissions, allowed officers to view schedules on their phones, and resulted in significant time savings, streamlined time-off requests and approvals, and improved staff communication.

Clearcreek Township Police

Wallace Stacy

Administrative Sergeant