Case Study: Caring Transitions of Bozeman saves time and streamlines scheduling with When I Work

Caring Transitions - Customer Case Study

Caring Transitions of Bozeman, a nine-employee relocation service for seniors led by owner Johanne Lebeau, struggled with scheduling because most staff are part-time/on-demand. Johanne spent about two hours weekly coordinating shifts through long, noisy email chains that made tracking changing availability and assigning the right staff time-consuming and unprofessional.

After implementing When I Work (recommended by corporate), Johanne can create and assign a shift in about 10 minutes, train staff in under 10 minutes, and let employees post availability and receive shift reminders. The result: clear time savings, improved employee accountability and satisfaction, and more of Johanne’s time freed to grow the business and strengthen community ties.

Caring Transitions

Johanne Lebeau

Owner