Case Study: Artemis Veterinary Emergency & Specialty Services achieves significant time savings and streamlined scheduling and payroll with When I Work

Artemis Veterinary Emergency & Specialty Services - Customer Case Study

Artemis Veterinary Emergency & Specialty Services is an 18‑employee, 24‑hour emergency veterinary clinic in Bristow, Virginia that offers advanced diagnostics and on‑site lab services. Before adopting When I Work, COO Michael Donovan managed coverage with Excel and printed schedules and manually entered timesheets—a time‑consuming process that limited how far ahead he could plan.

Artemis implemented When I Work to bulk‑schedule staff three months in advance, use a reliable mobile app for swaps and time‑off requests, and integrate payroll with Gusto. The team adopted the system within a week, scheduling time is reduced by several hours weekly, employee accountability and satisfaction improved, and the clinic is planning a second location.

Artemis Veterinary Emergency & Specialty Services

Michael Donovan

Chief Operating Officer