Case Study: Admiral Security Services achieves streamlined scheduling and saves 2–3 hours per week with When I Work

Admiral Security Services - Customer Case Study

Admiral Security Services, founded in 2004, operates 22 locations across the Southeastern U.S. and employs 94 staff to provide armed and unarmed security, patrols, risk assessments, and control center management. Scheduling on Excel became unreliable and inflexible for their hourly, multi-site workforce, forcing employees to call or visit sites to learn shifts and making accountability and shift changes difficult to manage.

Admiral adopted When I Work, a mobile-first scheduling app built for hourly work, enabling managers to track who has seen shifts and letting employees check schedules remotely. The change simplified team communication, improved schedule visibility and accountability, and became part of new-hire onboarding—saving roughly 2–3 hours per week, according to Director of Operations Sean Martinez.

Admiral Security Services

Sean Martinez

Director of Operations