Case Study: 1-800-GOT-JUNK? achieves 50% reduction in scheduling time with When I Work

1-800-GOT-JUNK? - Customer Case Study

1-800-GOT-JUNK?, a full-service junk removal company serving residential and commercial customers in the Twin Cities with 57 employees, faced growing demand that made scheduling increasingly complex. Managing multiple routes and an expanding workforce in Excel became time-consuming and confusing for both managers and staff.

By switching to When I Work, the team gained mobile scheduling, clear route assignments, and a centralized place for Time Off Requests, cutting scheduling time by about 50% per employee. The intuitive app requires under 10 minutes of training for new hires, improves accountability and communication, and gives managers an at-a-glance dashboard so they can focus on growing the business.

1-800-GOT-JUNK?

Chris Koehnen

General Manager