Case Study: Harwoods saves 360 days of senior management time with WeThrive

How Harwoods enabled their managers to boost engagement

Harwoods, a privately owned automotive retail group, sought to better understand and improve employee engagement across its multi-site organization. Their challenge was to create a connected culture where employees felt motivated, which they recognized as key to delivering exceptional customer service. To address this, they partnered with WeThrive to implement its employee survey service.

Using WeThrive's surveys and instant action plans, Harwoods identified key areas for improvement. The solution led to significant time savings, including freeing up 360 days of senior management time annually by restructuring meetings. It also fostered a greater sense of connection among teams and introduced well-being initiatives like a no-email-after-4pm rule. Harwoods' CEO credited WeThrive with providing a refreshing and creative approach to measuring employee sentiment.

Harwoods

Sue Hossack

Head of Learning and Engagement