Case Study: IBERIABANK achieves faster treasury onboarding with West Monroe Partners and nCino

IBERIABANK speeds treasury onboarding by 30% with West Monroe Partners

IBERIABANK, a large regional bank, faced challenges with manual workflows and a lack of standardization that impeded growth in its treasury management and lending processes. The bank partnered with West Monroe to adopt a digital operating model using the nCino platform to streamline operations and enhance the client experience.

West Monroe implemented the nCino platform, integrating it with systems like Equifax and LexisNexis to create a more efficient workflow. This solution resulted in a 30% faster treasury onboarding process, an 85% reduction in internal handoffs, and a 60% decrease in documentation busy work, driving significant improvements in both client satisfaction and operational efficiency for IBERIABANK.

IBERIABANK