Case Study: Kellogg School of Management achieves streamlined onboarding with Wellyx

Kellogg School of Management reaches leads 21x faster with Wellyx

The Kellogg School of Management faced a common challenge in personal training client onboarding: the breakdown of information between stages. Despite collecting client intake forms and health questionnaires, this critical data often failed to reach the assigned trainer before the first session, leading to impersonal experiences and client attrition. They partnered with Wellyx to address these handoff failures using its PT studio software.

Wellyx’s solution integrated intake forms, session bookings, and client records into a single system. This ensured that a client’s goals and health history were automatically routed to the trainer’s view of the upcoming appointment, eliminating the gap where information was previously lost. By fixing this key handoff, Wellyx helped the studio ensure trainers were fully informed, making first sessions more personalized and effective without automating the essential human judgment of the assessment itself.

Kellogg School of Management