Case Study: Prana Physical Therapy achieves streamlined operations and professional, secure documentation with WebPT

Prana Physical Therapy - Customer Case Study

Prana Physical Therapy in Alexandria, VA, is a solo practice owned by Ann Wendel who operates from a sublet space in a personal‑training studio. Before switching to an EMR she relied on paper charts that she had to carry between locations, used faxes for plans of care, and struggled with secure storage and seven‑year retention—creating inefficiencies and communication delays with physicians and other providers.

Wendel adopted WebPT after a positive demo and found the platform easy to use and supported by strong customer service. WebPT provided secure, in‑app faxing and anywhere access to schedules and charts, produced legible, branded notes that boosted clinic visibility, and prompted documentation of objective measures—resulting in smoother operations, better coordination with referral sources, and faster responses to patients and clinicians.

Prana Physical Therapy

Ann Wendel

Prana Physical Therapy