Case Study: Northeast Rehabilitation Hospital Network achieves improved efficiency, compliance, and real-time outcomes tracking with WebPT

Northeast Rehabilitation Hospital Network - Customer Case Study

Northeast Rehabilitation Hospital Network is a regional leader in inpatient and outpatient rehab with four hospitals, 20+ clinics, over 100 therapists and roughly 1,000 employees. Although their hospitals used Meditech, many outpatient therapists documented on paper, creating fragmented data, time-consuming manual audits, billing errors, illegible notes and strained relationships with referring physicians.

Northeast implemented WebPT—a cloud-based, rehab-focused EMR integrated with Meditech—customized templates and training to match their workflows. The change delivered faster, more compliant documentation, real-time data and outcomes reporting, streamlined front-office scheduling and billing, reduced administrative overhead, and improved referral relationships and clinician satisfaction.

Northeast Rehabilitation Hospital Network

Neil Washington

Director of Outpatient Programming