Case Study: Neurac Institute for Physical Therapy achieves 50% reductions in documentation time and payment cycle with WebPT

Neurac Institute for Physical Therapy - Customer Case Study

Neurac Institute for Physical Therapy, a neuromuscular-focused clinic and the first Redcord‑certified practice in the U.S. owned by Ian and Jamie Kornbluth, wanted to stay on the leading edge of care but was burdened by paper appointment books, paper charts and offsite storage. To differentiate their practice and improve efficiency they needed a modern, secure practice‑management and documentation solution.

They implemented WebPT’s web‑based system for scheduling, documentation, billing and HEP, with single-entry patient data and secure chart access from any computer. The change cut documentation time by half, reduced the payment cycle from six to three weeks, improved front‑office productivity and scheduling, and let therapists complete notes and view schedules remotely—meaning faster payments, better cash flow and more time with patients.