Case Study: JointCare Physical Therapy achieves tens of thousands in annual savings with WebPT

JointCare Physical Therapy - Customer Case Study

JointCare Physical Therapy & Fitness Center, founded by Jonathan Di Lauri in 2004, grew from a one‑therapist 1,500 sq ft clinic to a 6,000 sq ft facility with four therapists, a 2,500 sq ft medically oriented gym and six staff. As the practice expanded, Jonathan struggled with rising costs, medical records management, scheduling, billing accuracy and the day‑to‑day administrative burden that threatened productivity and growth.

In 2009 JointCare implemented WebPT’s cloud‑based EMR, avoiding costly on‑site servers and upfront fees while gaining mobile documentation, chart audits and automated patient reminders. The practice cut about $35,000 a year in administrative costs, recaptured roughly $36,400 annually by reducing missed visits, achieved total reported savings of over $71,000 per year (Jonathan estimates more than $100,000), and reinvested savings in better hardware and more efficient workflows.

JointCare Physical Therapy

Jonathan Di Lauri

Owner