Case Study: OSPTA Inc. achieves faster billing, improved compliance, and streamlined multi-clinic management with WebPT

How OSPTA Expedites Claims and Reduces Days Sales Outstanding with Streamlined Billing Operations

Orthopedic & Sports Physical Therapy Associates (OSPTA) is a family-owned practice founded in 1984 that operates 29 clinics across southwestern Pennsylvania and northwestern West Virginia with a large team of therapists and assistants. Relying on paper records made it difficult to keep files organized, ensure accurate functional limitation reporting for Medicare, maintain legibility, and manage scheduling and business tasks remotely across multiple locations.

OSPTA implemented WebPT’s web-based EMR—chosen for its therapy-specific design and onsite training to minimize workflow disruption—which led to a smooth transition and quick staff adoption. The system improved compliance, streamlined clinic workflows and claims submission (enabling billing five days sooner), provided anytime/anywhere access to schedules and charts, and delivered ongoing, responsive customer support.

OSPTA Inc.

Pamela Hudack

Director of Operations