Case Study: Axis Hand and Physical Therapy improves patient experience and Medicare compliance with WebPT

How Axis Therapy Improved the Patient Experience While Maintaining Medicare Compliance

Axis Hand and Physical Therapy, a multi-location rehabilitation provider in South Carolina, was struggling with paper-based scheduling, disconnected front-office tools, and patient communication challenges as its volume grew. The clinic needed a more efficient way to manage referrals, scheduling, patient engagement, and Medicare compliance, and turned to WebPT for help.

WebPT implemented its comprehensive platform, including WebPT EMR, Scheduler, communication tools, Analytics Lost Patient Report, and digital faxing. The result was streamlined workflows, stronger patient engagement, fewer no-shows, improved adherence to treatment plans, and better Medicare compliance, while saving staff time and improving coordination with other providers.

Axis Hand and Physical Therapy