Case Study: Core Rehab achieves streamlined patient intake and reduced wait times with WebPT

Core Rehab - Customer Case Study

Core Rehab, a physical therapy practice serving the Dallas-Fort Worth area, wanted to move beyond a paper-based intake process that was slowing down patients and staff, creating errors, and backing up schedules. To better support patient-centered care and improve efficiency, the team turned to WebPT and its end-to-end platform, including digital patient intake and EMR tools.

WebPT implemented digital pre-visit intake forms that patients could complete online, with patient history and medication details automatically populating the EMR, and the integration with Therabill helped eliminate manual billing entry errors. Since launching in April 2022, Core Rehab has created more than 2,847 digital intake records, with 83.23% of patients fully completing intake once started, while reporting dramatically reduced wait times and smoother workflows.

Core Rehab

Noah Burton

PTA and Certified Strength and Conditioning Specialist