Case Study: The Bacharach Institute for Rehabilitation boosts cases by 10% and achieves Medicare compliance with WebPT

Bacharach Institute for Rehabilitation - Customer Case Study

The Bacharach Institute for Rehabilitation is a long‑established rehab provider in southern New Jersey with a main campus, 16 satellite sites, and a staff of about 50 PTs, OTs, and SLPs offering inpatient, outpatient, pediatric, cardiac, and home‑visit services. As Bacharach expanded, its hospital‑based, “home‑grown” documentation system could not scale: therapists still relied on paper assessments, dictation, manual charge entry, and an unlinked scheduler, which led to billing delays, G‑code compliance problems, and growing administrative burden ahead of ICD‑10.

Bacharach selected WebPT after evaluations and rolled it out with onsite assessments, superuser training, and an HIS integration bridge. WebPT unified scheduling and documentation, enforced G‑coding compliance, and enabled mobile charting for home therapists. The result was higher efficiency and revenue—a 10% networkwide increase in cases (Jan 2016 vs. Jan 2017), an estimated $78,930 extra revenue for that month (with one site up 16% for ~$34,830)—fewer billing errors, decreased no‑shows, and smoother enterprise integrations.

Bacharach Institute for Rehabilitation

Joyce Glick

Vice President of Ambulatory Services