Case Study: University Hospitals improves revenue cycle efficiency and patient financial experience with Waystar

University Hospitals streamlines revenue cycle in one system with Waystar

University Hospitals, a nationally recognized health system, leveraged Waystar's software to simplify its revenue cycle and improve the patient financial experience. The health system sought to gain efficiency by integrating its revenue cycle processes directly within its Epic EHR system.

Waystar provided an integrated solution that created a one-stop shop for eligibility, claims, and data. This eliminated the need for staff to toggle between systems, streamlining collections and maximizing revenue. The real-time eligibility feature was a game changer, allowing staff to confirm patient insurance coverage upfront. As a result, Waystar helped University Hospitals navigate financial complexities and have better financial conversations with patients.

University Hospitals