Case Study: Nimble unlocks capacity and accelerates denial recovery with Waystar

Nimble cuts appeal completion time by 50–60% with Waystar

Nimble, a healthcare organization, faced rising denial volumes and increasing administrative complexity. They needed a more proactive and scalable method to manage denials without expanding their staff or slowing down cash flow. To address this challenge, Nimble partnered with vendor Waystar to modernize its denial prevention and recovery strategy using their revenue cycle platform.

Waystar provided Nimble with real-time insight into claim status activity, enabling earlier risk identification. The solution included automated claim monitoring and payer responses for faster follow-up. A key component was Waystar's AltitudeAI-powered Appeal Management, which used machine learning to prioritize efforts and automate appeal package generation. This helped Nimble cut appeal completion time by 50–60%, unlocking capacity and accelerating revenue recovery.

Nimble