Case Study: Genesis HealthCare System improves utilization management and CDI with Waystar AI-powered capabilities

Genesis HealthCare System improves UM + CDI with Waystar AI-powered prioritization

Genesis HealthCare System faced the challenge of managing high patient volumes with inefficient manual workflows. They needed a more data-driven approach to manage hospital capacity and ensure patients were placed in the correct level of care. To address this, they partnered with the vendor Waystar to implement its AI-powered solution for utilization management and clinical documentation integrity (CDI).

Waystar's solution provided AI-powered prioritization to help Genesis HealthCare System identify correct patient status and focus on the most critical cases. This improved decision-making, strengthened collaboration between UM and CDI teams on a shared platform, and enhanced accuracy. The results included a measurable financial impact, reduced delays in care, improved reimbursement, and a better patient experience.

Genesis HealthCare System