Case Study: Corewell Health improves patient access and coverage detection with Waystar

Corewell Health improves coverage detection hit rate with Waystar

Corewell Health, a large healthcare organization, faced challenges in patient access and eligibility workflows, particularly after a major merger. To create a more proactive strategy and improve efficiency, they sought scalable technology from Waystar. They implemented Waystar's Eligibility Verification, Coverage Detection, and Auth Accelerate solutions to strengthen their front-end operations.

By using Waystar's Coverage Detection, Corewell Health improved its ability to identify patient coverage earlier in the process. This provided better visibility and cleaner downstream workflows. A director noted the exciting improvement in their coverage "hit rate." Waystar's partnership and collaborative approach helped the organization optimize workflows, support staff, and focus on long-term goals efficiently.

Corewell Health