Case Study: Advocate Health improves patient financial care with Waystar

Advocate Health serves thousands more patients with Waystar

Advocate Health sought to improve patient financial care by removing barriers and streamlining their intake processes. To achieve this, they partnered with vendor Waystar and leveraged its software solutions for eligibility, estimation, and authorizations.

Waystar implemented a fully automated presumptive charity program for the customer, eliminating the need for patients to fill out applications if they met certain thresholds. This solution, along with other automated tools, streamlined operations and improved the patient experience. As a result, Advocate Health is now serving thousands more patients in their communities. A key outcome was the strengthening of the relationship, with Advocate Health describing Waystar not just as a vendor, but as a true partner.

Advocate Health