Watermark
74 Case Studies
A Watermark Case Study
Oklahoma City University faced significant challenges with its previous course evaluation system, which was broken and provided no support. Faculty were unable to access reports or even log in, creating a pressing need for a new solution to gather vital student feedback.
Watermark implemented its Course Evaluations & Surveys product to address these issues. The solution dramatically improved the response rate from 30% to between 50-55% each semester by integrating with the university's LMS. Watermark also provided much simpler reporting and greater ease of use, allowing faculty to see real-time response rates and helping the administration change the campus culture around the importance of course feedback.