Watermark
74 Case Studies
A Watermark Case Study
Embry-Riddle Aeronautical University faced a challenge in efficiently collecting and summarizing qualitative student feedback from course evaluations, particularly for large classes with multiple sections. Dr. Bradley Wall, an Associate Professor, found it difficult to discern recurring themes from one-off comments. To address this, the university utilized Watermark's AI-powered Course Evaluations & Surveys service.
The solution implemented by Watermark was its Instructor Insights feature, which uses AI to analyze both quantitative and qualitative student feedback. The tool provides faculty with a quick overview of their effectiveness, summarizing positive and negative reviews with evidence from the comments. For Embry-Riddle, this resulted in a streamlined faculty review process, saving significant time for instructors like Dr. Wall and providing clear, personalized guidance to improve teaching effectiveness, especially benefiting early-career faculty.